Despite the fact that site search often receives the most traffic, it’s also the place where the user experience designer bears the least influence. Few tools exist to appraise the quality of the search experience, much less strategize ways to improve it.
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Testing Search for Relevancy and Precision
Your search and clickstream data is missing a key ingredient: customer intent. You have all the clicks, the pages people viewed, and where they bailed, but not why they came to the site.
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Internal Site Search Analysis: Simple, Effective, Life Altering!
Top-down analytics are great for creating measurable goals you can use to benchmark and evaluate the performance of your content and designs.
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Beyond Goals: Site Search Analytics from the Bottom Up
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Web forms don’t have to be irritating, and your inline validation choices don’t have to be based on wild guesses. In his examination of inline form validation options, Luke Wroblewski offers that rarest of beasts: actual data about which things make people smile and which make them want to stab your website with a fork.
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Inline Validation in Web Forms
Ready or not, here it comes.
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Get Ready for HTML 5
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